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in your life.
Health is about a lot more than your physical or financial situation. Emotional health is truly the foundation of your overall well-being.
Free support from UnitedHealthcare mental health specialists
UnitedHealthcare remains committed to supporting its customers and their employees’ emotional well-being in times of tragedy. Resources are available through Optum’s Employee Assistance Program (EAP) to help individuals directly and indirectly impacted by the Texas Floods.
The public line will be open for 2 calendar weeks until July 19th, 2025. This service is free of charge and open to anyone. Specially trained mental health specialists can help you manage your stress and anxiety so you can continue to address your everyday needs. You can also receive referrals to community resources including for financial and legal matters.
Optum Public Crisis Line: Call 1-866-447-3573 for support Monday through Friday from 8 a.m. to 8 p.m. CST. Emotional support resources and information are available online at liveandworkwell.com.
Get replacement eyewear from MetLife Vision
MetLife Vision members in affected areas may be eligible to receive a pair of replacement eyewear at no additional charge – even if their annual benefits have already been used. Coverage is available immediately for Superior Vision, Davis Vision and VSP Choice networks. Learn more here.
Call Superior Vision at 1-833-393-5433 (EYE-LIFE) for help and support.
Empower temporarily waiving distribution and mailing fees
Empower Retirement is temporarily waiving distribution and mailing fees for individuals with a mailing address in the Kerr County, TX affected area.
Additionally, even if you don’t live in an affected zip code but iniaite your request through the Care Center and indicate that you are requesting a distribution to assist someone that has been impacted by the flooding, the Care Center will request a refund of the fee. The Care Center is staffed Monday through Saturday. The Empower app and empowermyretirement.com are both available 24/7 to initiate requests.
Vacation
The amount of vacation you receive is based on how long you have worked at Ben E. Keith. Vacation time is added on your anniversary date, and must be used within 12 months of your anniversary. You cannot rollover vacation time for future use. Talk to your HR Manager or Office Manager for additional information.
Personal holidays
If you are a newly-hired employee, your initial personal holiday becomes available depending on when you were hired. For instance:
Thereafter, each January 1st you’ll receive a personal day to use during the calendar year. Talk to your supervisor before you schedule your day off. Personal days do not carry over from year to year.
Company-paid holidays
Ben E. Keith observes seven holidays each year. To receive holiday pay, you must work your scheduled days before and after the holiday.
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Confidential solutions from GuidanceResources®
All employees and their dependents can use this no cost, 24/7 confidential resource for many of life’s challenges. Talk to a counselor about relationship and family problems, stress, anxiety and depression, grief and loss, and substance abuse.
- Get a referral and find customized resources for child and elder care, moving/relocation, pet care, plan for college, repair and sell a house and more.
- Attorneys are available to answer questions about legal matters including adoption, real estate, debt, leases, civil and criminal actions.
- Financial support for budgeting, debt management, tax issues and other money concerns from on-staff certified public accounts and financial planners.
Go to guidanceresources.com and use Organization Web ID BEK to register/log in or call 1-866-517-1267. Spanish-speaking representatives and support are available.
Find peace of mind with TravelConnect®
Visit myoncallportal.com and enter Group ID LFGTravel123 to register/log in.
Where to find other emotional health support
Every BEK medical plan covers a wide range of emotional support benefits, including everything from virtual visits to in-patient treatment. This handout covers where to find emotional health help and support.
UHC plans
Log in or register on myuhc.com, then click on Find a Doctor to find and compare average costs for providers in your network, including mental health services.
You can also utilize these resources to help navigate challenges in your life and your community.
- Change, crisis and loss.
- Coping with a traumatic event.
- Encourage healing after a disaster.
- Helping yourself and others after disaster.
- How to cope with traumatic events in the community.
- Managing your stress in the aftermath of a shooting.
- Stress and resilience.
BCBS plan
Go to alabamablue.com and log in or register. Click on Find a Doctor, then select Treatment Cost Estimator to find and compare average costs in your network, including mental health services.